Reviews and Tips
After you complete each job, clients will be able to leave you a review rating and an optional tip using their dashboard.
- These will show up on your dashboard, and you'll receive a text notification.
- You will receive 100% of what the client tips you.
- Their review will be posted on your profile and will help new clients find & request you!
To be fair to our clients & other Cleaning Professionals, we do not delete client reviews that are related to their experience with you.
- Most cleaners contact their clients to remove or change their reviews by offering a partial refund or offering the customer a free fix-up.
To contact your client, follow the steps below.
If you're using the Homeaglow for Cleaners App:
- Go to the 'My Jobs' tab, and select the client that you wish to contact under your 'Past' jobs.
- Tap on the gray 'Contact' button.
If you're using your browser:
- Go to your dashboard's My Completed Jobs page.
- Select the client that you want to contact, and click 'Call' or 'Text'.
Happy customers = more jobs! Start with these simple practices to win over more clients:
✔ Always turn on your GPS and send your ETA when you’re about to go to your client’s home. If you’re using your browser, use the check-in function to let your client know you’re on your way.
✔ Read your client's Cleaning Notes and discuss their cleaning priorities.
✔ If your client is home, do a walk-through at the start of the appointment.
✔ Check in with your client before you leave to make sure that everything is in order.
Don't have the Homeaglow for Cleaners app yet? Download it now!