What's Homeaglow's cleaning appointment cancellation policy?
Cleaning cancellations up to 6 hours before your appointment are fully refundable.
We understand schedules change. That's why it's free to reschedule or cancel any Homeaglow appointment up to 6 hours before it starts.
Cleaning cancellations within 6 hours of your appointment are not refundable.
Once a Cleaning Professional has accepted your job request, your appointment is locked into their schedule and they cannot take on other clients during that time. Last-minute cancellations lead to unfillable time slots in your cleaner's schedule & lost earnings.
As a courtesy to your Cleaning Professional, we thank you for your consideration when requesting last-minute changes.
Select an appointment from the following list to get started: Login to your account to manage appointments.
In the future, you can cancel appointments by:
- Visiting your Account Dashboard
- Clicking on the appointment you wish to cancel
- Clicking on the "Manage Appointment" button, then clicking on "Cancel this appointment"