What is the 'Three Strikes' ForeverClean cancellation policy?
At Homeaglow, our goal is to be the most convenient way to find a regular cleaner.
We've found that on average, it takes 3 tries before a customer finds a cleaner that they really like. Our 'Three Strikes' cancellation policy allows customers to terminate their ForeverClean membership at no charge if they've tried 3 or more cleaners and haven't yet found a match. Simply leave a review within 48 hours of each cleaning and it will count towards your 3 tries.
Please note that ForeverClean memberships automatically renew on a monthly basis unless canceled. Membership can be canceled anytime online under your ‘Account Settings’ or by contacting support. However, canceling before your commitment term is completed will result in your first cleaning being charged at full price. As stipulated above, your early termination fee will be waived if it falls under our ‘Three Strikes’ cancellation policy.