How can we help?

The Help Center can answer most of your questions. Always start there! You may access this page from the upper right part of your dashboard at any time.

Homeaglow provides live cleaner support from 5 AM PST-10 PM PST seven days a week!

If you're using the Homeaglow for Cleaners app:

1. Go to the 'My Account' tab.
2. Under the 'Help & Support' section, tap 'Contact Homeaglow support'.

If you're using your browser:

• Click your name at the top right part of your dashboard.
• Select 'Help' from the drop-down menu.

You may also click 'Contact Support' below.

Below are some of the commonly searched articles by other cleaners that may help you:

1. Instant Pay 

2. How Do I Get Paid?

3. What's Homeaglow's cancellation policy?

4. How do I deactivate/pause my account?

5. What's Homeaglow's Customer Lockout Policy: What to Do?

Don't have the Homeaglow for Cleaners app yet? Download it now!

• IOS
• Android